Privacy Policy

Information you submit

When you use our contact form, consultation form or popup form, we collect the details you enter: your name, phone number, email address, business name, the service you need and your project details, along with your consent confirmation. When you submit a review through the “Share Your Experience” form, we collect your name, optional company name, email address (kept private), the service, your rating, your review and your permission to publish it.

With each form submission the website also records basic technical details: the date and time, the page you submitted from, your browser user agent and your IP address. These help us respond, prevent spam and troubleshoot problems.

How we use it

• To respond to your inquiry and provide quotes and services you request
• To contact you by phone, email or text about your inquiry, as you consented
• To review and, with your permission, publish reviews after moderation
• To keep the website secure and prevent spam

We do not sell your personal information.

Where it is stored and who processes it

Form submissions are stored in our WordPress website database and sent by email to our team. Emails are delivered using email-delivery services connected to the website (including Elementor’s Site Mailer service and our email account provider). Our website hosting provider stores the website and its database. These providers process information on our behalf to operate the website.

Cookies and browser storage

• Consultation popup: the website uses your browser’s storage to remember that the popup was already shown, so it does not reappear on every page during the same visit.
• Language switch: if you choose Español, a googtrans cookie remembers your choice and Google Translate is loaded to translate the page. Choosing EN removes the cookie.
• Website functionality: WordPress and Elementor may set technical cookies or storage needed for the site to work.

We do not currently run advertising trackers on this website. If that changes, this policy will be updated.

Third-party resources

Pages load web fonts from Google Fonts, which means your browser connects to Google’s servers and shares your IP address with Google to deliver the fonts. Google Translate is only loaded if you choose the Spanish language option.

Spam prevention

Our forms include a hidden anti-spam field that automated bots tend to fill in. It does not collect additional personal information.

Retention

We keep inquiry and project information for as long as needed to respond, deliver services, keep business records and meet legal obligations, and then delete or anonymize it. You can ask us to delete your submissions at any time.

Your choices and rights

You may ask to see, correct or delete personal information you submitted, or ask us to stop contacting you. Depending on where you live, you may have additional rights under applicable law. Contact us using the details below and we will respond within a reasonable time.

Children

This website is intended for businesses and adults. We do not knowingly collect information from children under 13.

Changes

We may update this policy as the website changes. The date at the top shows the latest version.

Contact

Questions about this page can be sent through our contact form or by calling (901) 677-0191. Mailing address: Logo Design Memphis, 6000 Poplar Ave Ste 250, Memphis, TN 38119.